Customer Service
Shipping Policy
At Loopy Doo, each bag is made just for you—with care, precision, and a little bit of fun. Here’s everything you need to know about how and when your order will reach you.
Production Time
All Loopy Doo bags are custom-made. Please allow 7–10 business days for production before your order is shipped.
We’ll notify you by email once your order is on its way, along with a tracking link so you can follow its journey.
Shipping Rates & Timeframes
Australia
- Shipping: 7-12 business days
(Shipping costs are calculated at checkout based on location.)
International
- We ship worldwide!
- Delivery times vary by destination, typically between 8–15business days.
- International shipping costs and timeframes are shown at checkout.
Please note: International orders may be subject to customs duties or import taxes. These are the responsibility of the recipient.
Tracking Your Order
Once your bag is dispatched, you’ll receive a tracking number via email. If you haven’t received a tracking email after 7 business days from your order, feel free to contact us at customer@loopy-doo.com.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please email us at customer@loopy-doo.com. We’ll do our best to resolve the issue as quickly as possible.
Thank you for your patience and support—it means the world to us.
Your one-of-a-kind bag is worth the wait.