Return & Refund Policy

At Loopy Doo, customer satisfaction is our top priority. Each Loopy Doo bag is individually crafted and customized based on your order, making every piece truly unique.

As a result, we are unable to offer returns or refunds for change-of-mind or other non-quality-related reasons on personalized items.

However, if your order arrives with a manufacturing defect—such as damage, incorrect customization, or any quality-related issue—we are more than happy to assist. Please contact us at customer@loopy-doo.com within 7 days of receiving your order. Kindly include your order number, a brief description of the issue, and clear photos of the defect. Our team will review your request and work with you to arrange a suitable resolution as quickly as possible.

We appreciate your understanding and thank you for choosing Loopy Doo.